FAQ

How far in advance should I schedule my pool opening or closing?

We recommend scheduling several weeks ahead of your preferred date, especially during peak spring and fall periods. Early scheduling helps secure ideal timing and avoids weather‑related backlogs.

Do you service indoor pools during winter?

Yes. Our team supports indoor pools all year, including water chemistry, filtration, and air‑quality considerations unique to indoor environments.

Can you help diagnose high chlorine or eye irritation issues?

Absolutely. We test and balance water on‑site to address chloramines and stabilizer levels and to ensure comfortable, safe swimming conditions.

What brands do you repair?

We service all major brands including Hayward, Pentair, Jandy, Polaris, Sta‑Rite, Raypak/Rheem, Goldline, Laars, PacFab, and Rainbow.

Do you offer owner training?

Yes. We provide private, on‑site lessons tailored to your equipment and comfort level, covering operation, care, and troubleshooting.

How often should I schedule maintenance?

Weekly service is ideal during peak season. Semi‑weekly may be recommended for heavy use, trees/debris, or complex systems. Bi‑weekly or monthly can work for lighter usage.

Do you service saltwater pools?

Yes. We maintain salt systems, check cell condition, and verify proper salinity and chemistry balance.

Can you maintain indoor pools year‑round?

Absolutely. We support indoor pools through every season, focusing on water balance and equipment care.

Do I need to drain the pool for resurfacing?

Yes—interior resurfacing typically requires draining. We manage the process safely and in accordance with best practices.

How do I pick between plaster, quartz, and pebble?

We help you compare look, texture, durability, and maintenance. Quartz and pebble often offer longer life and more color options than standard plaster.

Can you replace aging equipment during a renovation?

Absolutely. Renovations are an ideal time to upgrade pumps, heaters, controls, and chlorination systems for efficiency and ease of use.